Services / Virtual assistants
Virtual assistants
A virtual assistant takes the routine work off your desk: the inbox, the calendar, customer replies and the admin behind them. You decide what to hand over. We do it, and you get your hours back.
- Inbox and calendar
- Customer replies
- Data entry
- Research
- Travel and bookings
What is a virtual assistant?
A virtual assistant is a person who does administrative work for your business remotely. Typical tasks are managing email and calendars, replying to customers, entering data, doing research and booking travel. You hand over the tasks, agree how they should be done, and the work happens without you needing to hire an employee.
What you can hand over
What is included in virtual assistants?
Inbox management
Emails sorted, routine ones answered and the important ones flagged for you.
Calendar and meetings
Meetings booked, moved and confirmed, with reminders sent to the people attending.
Customer replies
Common questions answered by email or chat in your tone, using answers you approve.
Data entry and records
Spreadsheets, customer lists and systems kept accurate and up to date.
Research
Suppliers, prices, contacts or options gathered into one clear summary.
Travel and bookings
Flights, hotels and appointments found and booked to your preferences.
How does it work?
- 1
List the tasks
On a call we go through your week and mark what can be handed over.
- 2
Agree the plan
You get a written plan with the tasks, the hours and the price.
- 3
Hand over safely
Access is set up for only what the tasks need, with a short guide for each task.
- 4
Review every month
You get a summary of the work done and we adjust the task list together.
Often combined with
AI agents and automation
Agents that answer enquiries, book calls, follow up and move data between your tools.
See what is includedSocial media management
Planning, writing, design, scheduling and replies, so your pages stay active.
See what is includedPodcast production
Editing, show notes, clips and publishing. You record, the rest is handled.
See what is includedQuestions about virtual assistants
What tasks can a virtual assistant do?
Most routine admin: email, calendar, customer replies, data entry, research, bookings and simple reports. If a task follows steps you can explain, it can usually be handed over.
How many hours do I need?
It depends on the tasks. Many businesses start with a small block of hours for one or two tasks and add more once it is working. You can change the hours with notice.
How do I give access to my email or tools?
You share access only to what the tasks need, using your own tools and logins. You can remove that access at any time.
Will I work with the same person each time?
You have one point of contact at Virtually On It who is responsible for your work, whatever the task.
What happens if I need less help one month?
Tell us before the month starts and the plan is adjusted.