Future Patterns of Innovation

Since the first IT systems were invented, IT systems have helped to automate business processes and IT will continue to do this in the future but now IT will become a stronger force in the quest for new business opportunities. The terms big data and analytics are used heavily in the industry at present, butContinue reading “Future Patterns of Innovation”

The Illiterate of the 21st Century

“The illiterate of the 21st Century will not be those who cannot read and write but those who cannot learn, un learn and relearn” I am guilty of this as much as anyone else, in my role we constantly learn new technology, derive that it is the best technology in the world and that itContinue reading “The Illiterate of the 21st Century”

What is the Social Customer?

I found the below a really insightful presentation on the social customer. The social customer is not social media but rather understanding customers as social beings. This presentation may help you to understand how younger generations network and interact. [mobileYouth] What is The Social Customer? from Graham Brown (mobileYouth) Insightful stuff and a great presentation,Continue reading “What is the Social Customer?”