What is the Social Customer?

I found the below a really insightful presentation on the social customer. The social customer is not social media but rather understanding customers as social beings. This presentation may help you to understand how younger generations network and interact. [mobileYouth] What is The Social Customer? from Graham Brown (mobileYouth) Insightful stuff and a great presentation,Continue reading “What is the Social Customer?”

Twitter Under Attack

Never underestimate the determination of someone who is time-rich and cash-poor. Hackers in this case are experimenting with technology and pushing it in ways people have never imagined, bringing the issue to closer to home is the example below. Lets take Twitter this week in which the associated press Twitter account was hacked, and theContinue reading “Twitter Under Attack”

Acceptable Downtime in our World? Introducing “Chaos Monkeys”

I first read an article about this on GigaOM, and this really got me thinking in ways that companies go about down time. All lines of businesses are different and some can accept downtime others cannot. If you think of the likes of services we depend on and use daily such as Google, Amazon, EbayContinue reading “Acceptable Downtime in our World? Introducing “Chaos Monkeys””

Twitter’s Blob store and Libcrunch – how it works

You may have read one of my previous posts “Arming the cloud” where I talked about why and how large cloud providers are using commodity hardware with intelligent API’s to┬áseparate┬áthe dumb data and intelligent data to give us a better service. Well in a world of distributed computing and networking you will probably not findContinue reading “Twitter’s Blob store and Libcrunch – how it works”